Children and Family Service Worker

  • Wage: $17.00 – $18.89
  • Permanent, Full Time: 35 hours / week
  • Expires: until position is filled

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Key Responsibilities

  • Through empathetic care and with a non-judgemental approach conducts initial intake assessments (including evaluation of client/family and financials), determining immediate and ongoing needs and supports in accordance with policy
  • Provides emergency assistance services (i.e. food, clothing, etc.) in accordance with policy
  • Provides ongoing support to clients and families as needed
  • Through exercising empathetic care, assists individuals to determine an appropriate and mutually agreed upon goal process; facilitates effective problem-solving behaviours of the client/family
  • Provides spiritual guidance when appropriate and uses opportunities to pray with and share the Gospel of Jesus Christ with clients/families
  • Encourages clients/families to participate in programs and services offered by our Community Ministries as well as our Church
  • Maintains confidentiality and keeps accurate client files and statistical records in the Link2Feed database
  • May provide budgeting guidance for clients
  • Assists in the organization, maintenance, general cleanliness, and COVID protocols of the Community Ministries Office and The Salvation Army building.
  • Receives (and/or declines) and sorts/organizes non-monetary donations
  • Works under the direction of the Community Ministries Coordinator and Corps Officers
  • Networks and refers to The Salvation Army, government and community social service providers to coordinate resources for the benefit of clients and program, when necessary
  • Will help develop and facilitate programs for children and families, as appropriate
  • Helps with the coordination and organization of seasonal or special programs such as; Christmas Hampers, Community Programs / Events (Brave), Food Drives, Back to School, Camps and Community Dinners
  • May direct and supervise volunteers, which include orientation to programs and training
  • May be responsible for cash management
  • Extensive knowledge and proficiency with MS Office programs, Database inputting and general office equipment
  • May deal with clients who are have complex emotional issues.
  • Donation pick ups
  • Drives large vehicle (EDS -Food Truck) to various locations around the city.
  • Cleans and sanitizes the vehicle after taking it out to meet requirements.
  • Performs other duties as required

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Qualifications & Experience

  • Minimum Education: Diploma or Certificate in Social/Human Services from a recognized University/College
  • Minimum 2 years related experience (including supervisory experience) working with families as well as vulnerable populations; addictions, mental health challenges, poverty, seniors, homelessness, unemployed, and persons with persistent multiple barriers.
  • Extensive knowledge and proficiency with MS Office programs, Database inputting and general office equipment
  • Current FOODSAFE LEVEL 1
  • Current Certification in First Aid/CPR
  • Valid Class 5 BC Drivers License
  • Assets – Nonviolent Crisis Intervention, Effective communication 101, WHMIS

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Work Environment

  • Physically able to lift up to 50 lbs
  • Performance of the job requires a frequent amount of loading/unloading trucks, handing out hampers, receiving/sorting out donated or purchased goods, and computer work
  • Performance of the job requires attentive listening (empathy to clients/volunteers), and attention to detail when entering data/computer work.
  • The incumbent could need to work under the following disagreeable conditions:
    • Temperature variations when out in the CRU
    • Cramped working areas
    • Work-related stress
    • Dealing with angry and/or abusive clients

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Exposure to Hazards

  • The incumbent could be exposed to the risk of minor harm, injury or illness due to:
    • Physical and verbal attacks by others
    • Exposure to infectious diseases
    • Exposure to chemicals (e.g. cleaning)
    • Moving objects
    • Sharp objects
    • Risk of back strain

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Benefits

This position includes a comprehensive benefits package including medical and dental, sick leave benefits; Employer contributed RRSPs as well as matching, professional development opportunities etc.

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Interested Applicants are encouraged to submit a cover letter and resume via email, with the subject line of “Children and Family Service Worker” to Captain Kelly Fifield, Corps Officer admin.kamloops@salvationarmy.ca

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The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

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We thank all applicants, however, only those candidates to be interviewed will be contacted.